At Kibiwa, we prioritize the safety, compliance, and well-being of our customers. To ensure a smooth and lawful shipping process, please note that we are unable to ship the following items to Uganda. Please review the list carefully to avoid any inconvenience:
Aerosol Cans:
- (Note: Body spray is an exception and can be shipped.)
Adult/Sex Toys:
Products Containing Concentrated Alcohol:
Vape Pens, Vape Juice, and Related Accessories:
Weapons:
- (Including camping/hunting knives or any non-kitchen knives)
Car/Motorcycle Batteries:
Powerbanks, Cellphone Batteries, Camera Batteries, Laptop Batteries, or any Standalone Batteries:
Paint:
Fireworks, Flares:
Pepper Spray:
Tasers:
Ammunition, Guns, Explosives, Fireworks, Fuses, Including Weapons or Replicas or any Weapons Accessories:
Oxidizing Substances and Organic Peroxides such as Bleach:
Gas Cylinders/Pressurized Material:
Toxic and Infectious Substances such as Pesticides, Insecticides, Mercury, Poisons, etc.:
Human or Animal Remains or Ashes:
Live Organisms:
Animal Skins, Furs, Ivory:
Alcoholic Beverages, Tobacco or any Nicotine Products, Rolling Paper, Lighters, and other Tobacco Accessories:
Government, Police, or Military Boots, Uniforms, IDs, Military or Police First-Aid Kits, Night Vision Gear, or Related Accessories:
Tactical Clothing, Gear, Knives, Weapons, or Accessories:
Poisonous Substances:
All Over-The-Counter Medication such as Pain Killers, Cold & Flu Remedies, and Allergy Remedies:
Prescription Medicine:
Seeds, Plants, Fertilizers:
Money/Legal Tender, Currency, Bank Documents, Credit/Debit Cards, or Gift Cards of any kind:
Letters or Mail:
Hemp Oil, CBD Oil, or any Related Products:
Perishable Food Items:
Lighters, Butane Lighters/Torches, Lighter Fluid, or Matches:
Drones/UAVs:
Items We Can Ship Under Certain Conditions:
Perfume/Cologne/Body Mists/Aftershave/Body Spray:
- Must be authentic, new, and factory sealed.
Dietary Supplements:
- Must be factory sealed and unused/unopened.
Protein Powder and Workout Supplements:
- Must be factory sealed and unused/unopened.
Additional Information:
- Items made of glass and ceramics are shipped at your own risk due to their fragility.
- In compliance with airline packaging regulations, some goods may need to be separated during packaging, such as products containing lithium-ion batteries.
- We reserve the right to package goods according to the laws and regulations of the country of export, transit (if any), and import.
- We retain the right to refuse shipping for any product or shipment.
Please be aware that there are differences in the prohibited items between our Buy & Ship service and Shipping Only service. If you have any inquiries or require clarification, feel free to contact us at customercare@kibiwa.com. We are here to assist you and ensure a smooth shipping experience with Kibiwa.